Bootcamp Cancellation Policy
Refunds for instructor-led bootcamps are not permitted for any reason. If you no longer wish to attend an instructor-led bootcamp you must notify INE in writing at least 60 days before the course start date. You are then eligible to receive a store credit that you may apply to another purchase. The store credit extended to you may not be valued at the full cost of your purchase if you received any promotional items or self-paced training materials with your bootcamp purchase. Store credit expires 180 calendar days from issue date and is not transferable.
If for any reason, you need to reschedule a bootcamp, or if you would like to choose your date and location after purchase, you must notify INE in writing at least 60 days before the bootcamp start date. At INE's sole discretion, you may incur a rescheduling fee if your request is placed less than 60 days before the original bootcamp start date. Rescheduling fees are based on current bootcamp list price and must be paid before you may attend.
Failure to attend your scheduled bootcamp without prior written notification will be considered a “no show” and the full bootcamp price will be forfeited.
INE reserves the right to cancel or reschedule any bootcamp. INE shall not be liable for lost travel expenses or any other expense incurred by the student related to a rescheduled bootcamp. INE assumes no liability in the case of war (declared or undeclared), natural or man-made disasters, delays or inability to travel, or other forces outside of INE's control through which INE determines attending a bootcamp may cause risk to students or INE employees.
Bootcamp confirmation will be provided 45 days before the start date. Bootcamps for which the running dates are changed 45 days or more before the originally-scheduled start date are considered “rescheduled,” not “canceled.” In the unlikely event that INE must cancel a Bootcamp within 45 days of the scheduled start date, we will contact and work with you to determine the appropriate solution.
Bootcamp Payment Policies
Before one can reserve a seat in an upcoming on-site bootcamp, a valid INE order must be placed. A valid order consists of an order paid in full using an approved payment method, for which the initial payment has been made on a payment plan, or with receipt of an approved purchase order.
Any electronic materials included with the bootcamp purchase will be fulfilled to your account upon payment completion, the first payment of a payment plan, or receipt of a valid purchase order.
Bootcamp orders must be paid in full before the student may attend class.
Bootcamp must be paid in full before any applicable promotional materials can be ordered or delivered.
Bootcamp rescheduling fee will apply regardless of the payment method selected. Please refer to the rescheduling policy for further details.
If a visa invitation letter from INE is required to attend your scheduled on-site bootcamp, please plan your payment accordingly. Bootcamp orders must be paid in full before we are able to issue visa invitation letters to students.
Bootcamp Re-Seat Policy
The reseat/retake terms in place at the time of purchase will apply to your case. Re-seats are available for bootcamps of the same type, or for bootcamps that have replaced the course you originally attended. You must attend your initial bootcamp before you can register for a re-seat. You may only register for one reseat at a time and must attend the reseat session before scheduling another re-seat. Students may schedule a re-seat for any upcoming bootcamp date, excluding those marked “Sold Out”. Any outstanding fees, including rescheduling fees, must be paid before you can register for a re-seat. You must agree to the reseat terms before you may register.
Effective November 1, 2017, bootcamp students may purchase re-seats at a reduced rate for two years from the date that you attended your original class. At the close of the two-year timeframe, bootcamp students have the option to purchase two more years of discounted re-seats. Re-seat fees are applicable for all tracks. Re-seat fees for bootcamps 6 days or longer are $1000 per re-take. For bootcamps of 5 days or less, the cost is $500 each time you wish to re-sit. In addition to the reseat fee, if you received a discount on your original purchase, you must pay the difference between list price at the time of purchase and the discounted rate received. If any promotional items (i.e. free travel vouchers, electronic devices, etc.) were included with your bootcamp purchase, you will be required to pay the cost of that item (up to $500) in addition to the reseat fee. Requests for reseats after your two-year timeframe will be evaluated on a case by case basis.
Reseat policy is subject to change at any time at the discretion of INE.